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Hero Training Block 1 and 2 Schedule

Unlike other training providers, we deliver live, interactive software training (via Zoom) in NatHERS accredited software (HERO) and face-to-face sessions for the more complex modelling requirements . You receive detailed feedback of each thermal performance rating based on your submission showing you exactly what you need to know and do. This makes you industry ready and able to pass a mandatory QA review of your work by your accreditation body.

Our software training brings together theory and practice from industry, the NatHERS technical note and years of hands-on experience using NatHERS software.

Structure

The HERO component is structured is dividing into two blocks. This allows participants to gain knowledge and skills and then apply them in the workplace prior to the next session. This training is part of the CPP41119 Certificate IV in Home Energy Efficiency and Sustainability qualification.

Block 1 is CPPHES4004. Prerequisites are CPPHES4003 and CPPCMN4008 .

This course:

  • Builds a student’s knowledge and skills in the functions of HERO software to enable them to attempt the assessment required of unit CPPHES4004 – Conduct thermal performance assessment of residential buildings.
  • IMPORTANT Pre-requisite units CPPCMN4008 and CPPHES4003 must be completed and graded as Competent/Satisfactory before you can commence this training. If you register and have not yet completed the pre-requisites, you will be moved to the next proposed cohort.  Do not expect to join a cohort if you do not have your prerequisites finalised at least three weeks prior to the cohort commencement date.
  • You will learn decisively in incremental steps over six (6) sessions, and it is expected you will attend all sessions:

You’ll need Hero installed on your PC or laptop and a webcam so you can be seen during the session.

Please note the following attendance requirements:

  • Attendance is mandatory for Session 1. If you cannot attend this first session, you will be moved to the next available Block 1 training cohort.
  • Attendance is highly recommended for all remaining sessions due to the interactive nature of the delivery. However, absence from one (1) session of Sessions 2-6 is acceptable. 

After each session, there may be work you need to complete as part of the thermal performance assessment of the specific building that was discussed in the session. In the following session, there is the opportunity for feedback and review of what you have done.

Whatsapp groups are created for each cohort – it is optional to join however we have found this way beneficial to enable communication between facilitator and group to share knowledge and ask questions.

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FULL  – Cohort 9 – All sessions are AEST -FULL 

WED – 22 JULY 12.30 to 1.30pm
WED– 29 JULY – 9am to 1.30pm
WED – 12 AUG – 9am to 1.30pm
WED – 26 AUGUST – 9am to 1.30pm
WED– 9 SEPTEMBER – 9am to 1.30pm
WED 16 SEPTEMBER – 9am to 1.30pm

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Places Available. – Cohort C10 – All sessions are AEST
MONDAY – 12 OCT – 12:30 to 1:30pm
MONDAY – 26 OCT – 9am to 1:30pm
MONDAY – 9 NOV – 10am to 1:30pm
MONDAY – 23 NOV – 9am to 1:30pm
MONDAY – 30 NOV – 9am to 1:30pm
MONDAY – 7 DEC – 9am to 1:30pm

 

To secure a place – please email c[email protected]

Places are limited. 

BLOCK 2 – FACE TO FACE over three days

Block 2 covers CPPHES5001 must be done after Block 1.  

This component is delivered face to face (in Syd, Melb and Brisbane at CBD venues with more state locations to be added according to volume).  This was previously delivered online similar to Block 1 however greater student outcomes have been achieved with the face to face delivery mode.

These sessions are where the ‘rubber hits the road’ with complex modelling and all the learning up to now will need to applied to meet the assessment requirements.  It is a ramp up from Block 1 but having Matthew Graham in the room has ensured many students have the support needed to progress to submitting their T4 and T5 assessments in good time.

Transformed covers food for three days, venue and materials – however the participant will need to cover travel to and from the venue/ parking and/ or accommodation if required.

Whatsapp groups are created for each delivery group – it is optional to join however we have found this way beneficial to enable communication between facilitator and group to share knowledge and ask questions.

2026 DATES 

Timing 9am to 5pm.

BYO Laptop with Hero installed.

Power boards and extra monitors are supplied.

– Sydney – 14-16 October 2026 – FULL & Waitlisted 

Sydney – 25-27 November 2026

 – Melbourne – 28-30 October 2026

 – Brisbane – 11-13 November 2026

PERTH (TBC) TBC 5-7 August 2026 – as of 22/06 now TBC  2-4 September 2026

To reserve a place – please email [email protected]

If you are unable to travel please email [email protected]

 

 

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Endorsement from Hero Software Founder & CEO Nick Bishop – June 2024

Transformed is one of the leading providers of Hero Software training, with a strong focus on live training, and is sought after by industry as evidenced by their award-winning training excellence.
We are very happy to learn that the training is delivered by Matthew Graham, who has been instrumental in assisting Hero Software in testing and supporting our ongoing software development. Matthew is one of the most experienced and preeminent experts in the field, which is why we are proud to have Graham Energy as Hero’s only official Support Partner at this date.
In our opinion, Transformed’s live software training component is a very valuable aspect of your courses, and can help to deliver great learning outcomes. We have found that being shown how to use Hero in an interactive environment where you can ask questions of experts can really help many users get the most out of the training opportunity and gain full confidence and productivity in the platform. We also understand that each session is recorded and made available for students to review afterwards—this echoes our online video series, where new users benefit from watching and learning in their own time.

About the facilitator

Matthew Graham is a highly experienced accredited NatHERS Assessor, mentor, and software trainer. He holds accreditation in all NatHERS software packages, works closely with the NatHERS National Administrator, serves as a longstanding member of the NatHERS Technical Advisory Committee, and is a member of all Assessor Accrediting Organisations (AAOs).

What our students say

“I’d like in particular to thank you so much for offering the hero class hosted by Matthew Graham. What a difference the 6 sessions have made! I have learnt so much over the last 7 weeks and feel so much more confident in my modelling skills as a result. It was wonderful to learn from someone with as much experience as Matthew, especially as he is working in the field, so not only knows his way around the software like the back of his hand but is also happy to share some of his personal tips and tricks that cannot be learned from a manual.”