HERO Master Class


Take your HERO understanding to the next level with this live, interactive Master Class.


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    Unlike other training providers, we deliver live, interactive software training (via Zoom) in NatHERS accredited software (HERO). You receive detailed feedback of each thermal performance rating based on your submission showing you exactly what you need to know and do. This makes you industry ready and able to pass a mandatory QA review of your work by your accreditation body.

    Our software training brings together theory and practice from industry, the NatHERS technical note and years of hands-on experience using NatHERS software.


    The HERO Master Class is structured in small blocks over a number of weeks. This allows participants to gain knowledge and skills and then apply them in the workplace prior to the next session.

    After each session, there may be work you need to complete as part of the thermal performance assessment of the specific building that was discussed in the session. In the following session, there is the opportunity for feedback and review of what you have done.

    What is covered?

    This Master Class covers everything from downloading and installing the software, correctly applying the NatHERS Technical Note, extracting key information from drawings, through the use of the software to model houses, apartments as well as some of the most complex buildings, such as a three-storey building with lift and complex roof structures.

    How is it run?

    The HERO Master Class is delivered live via Zoom. There are a maximum of 8 participants, to ensure each person gets maximum personal attention and to ensure that there is the opportunity to ask questions and for Matthew to provide feedback.

    The Master Class is delivered in 7 day sessions with a duration of 3 hours each. Most sessions will run from 9am – 12pm.


    $1,950.00 (GST inc). Includes Bonus $330 Hero certificate credit.

    About the facilitator

    Matthew Graham is a highly experienced Accredited NatHERS Assessor, mentor and software trainer. He is accredited in all four NatHERS software packages and works extensively with the NatHERS National Administrator and Design Matters National as a QA review and as a member of the Technical Advisory Committee.

    What our students say

    “I’d like in particular to thank you so much for offering the Master Class hosted by Matthew Graham. What a difference the 6 sessions have made! I have learnt so much over the last 7 weeks and feel so much more confident in my modelling skills as a result. It was wonderful to learn from someone with as much experience as Matthew, especially as he is working in the field, so not only knows his way around the software like the back of his hand but is also happy to share some of his personal tips and tricks that cannot be learned from a manual.”