BSB40520 – Certificate IV in Leadership and Management

Do you provide leadership, guidance and support to others in your workplace? Keen to take on a team leader role but need to formalise your communication skills? You might be an Administrator tasked with coordinating a virtual team or a typical day might involve presenting customer processes and strategies to other managers and updating the web-based task management tool with your project objectives.

Here’s the thing – your team will not follow you if you can’t communicate effectively with what you expect from them or what your vision is for team performance. Equip yourself with the right mix of knowledge and skills to lead confidently as well as manage your own stress, goal-setting and time management with the BSB40520 Certificate IV in Leadership and Management

The BSB40520 Certificate IV in Leadership and Management is the perfect qualification choice for developing and emerging leaders and managers in a range of enterprise and industry contexts.

Download our Course Guide by filling out the form below


    Being a leader is not just about others but your own performance as well – learn how to cultivate trust, present ideas and devise strategies and ensure your business meets the expectation of your customers every time through innovative processes and procedures. Become proficient in navigating the cycle of operational planning, prioritise your work and your teams and ensure you are across all the WHS all managers should know.

    Learn skills in leadership and communication to reach your career goals quickly with the BSB40520 Certificate IV in Leadership and Management. Participants will learn the skills and knowledge to successfully lead and manage in a range of enterprise and industry contexts.

    Students will develop the ability to be accountable for their own performance and responsibilities for organising and monitoring the output of their team.

    Our experienced trainers will help you develop and learn to apply solutions to a defined range of predictable and unpredictable problems, analyse and evaluate information from a variety of sources.

    Learning Outcomes

    After completing this course, students will be able apply the following supervisory and management skills:

    • Personal skill development in self-awareness, time management, goal setting and stress management
    • Leadership and team development skills
    • Strategies and tools to create business improvement opportunities
    • WHS essentials all managers should know
    • Tools for continuous improvement and innovation
    • Operational planning
    • Customer service strategies and processes
    • How to give a professional presentation
    Course Fees and Funding

    Course Price: $3,950.00 online
    Fees are GST exempt.

    Successful completion of the qualification within the course duration period, a completion rebate of $250 will be paid.

     This qualification may be subsidised through NSW Smart & Skilled Funding. Check https://www.transformed.com.au/training/smart-and-skilled-funding for further information.

    If you reside or work in the ACT or South Australia you may be eligible for funded training. Please contact Transformed for further information.

    Support and Delivery

    Take advantage of our flexible training and assessment options, designed for busy people. Transformed offers two flexible learning pathways:

    1. Online Learning – The learning environment provides access to study guides, assessment materials & submission links and online support from your assessor 
    2. Recognition of Prior Learning (RPL) currently under development – available in 2022

    The Transformed team will support you every step of the way through training literature and assessor contact.Talk to our team about the right course delivery for you
    Talk to our team about the right course delivery for you

    Are you looking to upskill your employees?

    Talk to us about face-to-face delivery available within organisations for groups of 8 or more.

    Course Duration

    The completion timeframe for this qualification is 18 months.

    Course Structure

    Core Units

     The Certificate IV in Leadership & Management consists of twelve units of competency, consisting of:

    • five core units plus
    • seven elective units
    Unit code Description
    BSBLDR411 Demonstrate leadership in the workplace
    BBLDR413 Lead effective workplace relationships
    BSBOPS402 Coordinate business operational plans
    BSBXCM401 Apply communication strategies in the workplace
    BSBXTW401 Lead and facilitate a team

    Elective Units

    The following 7 elective units are preselected – no additional choices are offered and all units must be completed.

    Unit code Description
    BSBCRT411 Apply critical thinking to work practices
    BSBPEF402 Develop personal work priorities
    BSBTWK401 Build and maintain business relationships
    BSBWHS411 Implement and monitor WHS policies, procedures and programs
    BSBWRT411 Write complex documents
    BSBHRM415 Coordinate recruitment and onboarding
    BSBPEF502 Develop and use emotional intelligence


    Student Profile

    This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts

     Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include

    • Coordinator
    • Project Officer
    • Team Leader
    • Supervisor
    • Frontline Manager
    Career and Salary

    Average salary for a Team Leader, General is $69,578

    Source: https://www.payscale.com/research/AU/Job=Team_Leader%2C_General/Salary
    Entry Requirements

    There are no entry requirements for this qualification.

    Expected level of student skills: It is expected students have a level of digital literacy to access information, communicate and complete training and assessment activities using a computer/tablet and our online learning platform. Students will be required to complete a number of tasks independently, and to have the skills to manage their own time and study. Students are expected to be able to research and analyse information, and to apply knowledge to real world situations.

    Students will be required to independently read and understand a range of different documents including organisation policies, plans, guidelines & procedures, external documentation (may include codes, policies and articles), handbooks, instruction guides (and where applicable drawing and plans). Students are also required to develop written documentation, including risk assessments, action plans, logs, reports.

    A key skill for this program is the ability to effectively communicate with others in English.

    Technology requirements: Students should be able to access and use computer/tablet device with word processing software, internet browser, email account and webcam/microphone and speakers (or headset). An internet connection is also required.


    Students are required to undertake a number of assessment activities, including:

    • Multiple-choice exam;
    • Assessment tasks;
    • Written question and answers; and
    • Provision of a portfolio of evidence

     Assessment for the Certificate IV in Leadership and Management is against the competency standards within the Business Service Training Package.

     The nominal time allocated for each candidate to complete by distance learning over a twelve month period is 692 hours.

    Recognition of Prior Learning

    RPL assessment is currently under development and offered in the first quarter of 2022.

    Further Study Options