fbpx

What they don’t teach you in project management training?

by | Aug 21, 2016 | Project Management

What’s included in PM training?

When you attend traditional training you might learn how to identify and manage issues, estimate and manage budgets, identify and treat risks, schedule tasks and resources, manage project quality, and identify lessons learned. You might even learn the latest project management methodology or use the latest project management software.

That seems like a lot to learn.  But will this equip you to deal with the vagaries of the human element of project management?

Other essential project management skills

What they don’t teach you in traditional project management training are the skills that experienced, seasoned project managers learn on the job over many years of dealing with people and solving project problems.  It’s mostly to do with the most difficult element of project work – human beings.

Veteran project managers are able to articulate business and technical needs and convince others to take required action.  They can solve interpersonal problems and eliminate project roadblocks.

In addition to the essential technical knowledge on planning and implementing projects they need good skills in interpersonal communincation, team building, relationship management and most importantly – written skills.

Great PMs communicate well

Typical project managers and team members spend a lot of time planning, organising, doing and fixing but often what is neglected is communication. In project work the effective exchange of ideas is vitally important to success. Without project communication nobody knows what to do because the very nature of projects is that they are new.

Almost everyone believes they communicate well but there are specific skills essential to project success. These are: listening – to recognise developing risks and identify ideas for better ways to do things; negotiation – compromising and collaborating with others to achieve results; developing relationships – working with people at all levels so that they deliver what they need to when it’s required ; managing conflict – making sure that everyone is comfortable with their roles and what they and others need to do;

Experienced PMs know how to build co-operative teams

Team leadership skills are quite broad but are vital to project success. Project managers need to be able to: recruit the right people and develop their skills; establish a vision and set goals; make the most of unique individual skills; build and motivate the team; manage personalities; develop and maintain sound team processes; facilitate continuous communication flow and information sharing; encourage team bonding; manage anxiety and expectations, build trust and rapport and elicit support when required.

Relationship management

Anyone who participates in the project or is impacted by its results is a stakeholder. Stakeholders (internal and external) have the potential to support you to achieve an exception outcome or bring a project undone. Project success and failure is directly impacted by the way stakeholders perceive the value created by the project, their expectations and how well they relate with the project team.

The capability and willingness of project managers to effectively manage stakeholder relationships will ultimately determine project success.

The more successful a project manager is in their career, the more people their decisions will impact on. These people could be strong proponents of the project work, or they could block it altogether. Stakeholders often need to be won over for the project to move forward and need to be kept engaged.

It should not be forgotten that each stakeholder has an essential contribution to make and all stakeholder expectations need to be met. That is why the skill to develop and maintain relationships is so vital.

Writing skills

You might think that with the advent of technology, writing is not needed for project management jobs. Not true. Often a project manager will need to gain approval and support for any project they undertake. Approval is most often sought through written proposals, which must be credible and persuasive. Once a project is underway, there are will be writing tasks associated with it. There will be meeting minutes, background documents, presentations and progress reports. Even spelling out job descriptions requires clear written communication to avoid misinterpretation.

For larger projects you might need to develop briefs for contractors or suppliers. Senior project managers usually work with people at senior levels in organisations. To communicate at that level they need well-honed skills in persuasive writing and written analysis of ideas.

Skills are developed through a combination of training, work experience and mentoring from experts who have applied those skills in the real world and achieved success. Our seasoned experts at Transformed help organisations and individuals to build their project management capability.

Recent Blog Posts Testimonials

“I engaged Michael Young from Transformed to assess me for the Australian Institute of Project Management Certified Practicing Project Manager. I wanted to be certified as I wanted to verify that the skills and knowledge was in line with industry best-practice. At first it seemed a bit daunting, however, Michael made the process very easy, providing templates for references and self-assessment as well as providing a list of the project management documents I would need to provide as evidence. The assessment interview was very relaxed and more like a conversation than an assessment, which brought out the best experiences to evidence my capabilities. Because of Michael’s current government security clearance, we were able to look at specific of particular projects, rather me than having to spend a heap of time sanitising documents. Since the assessment, I have been successful in gaining a promotion..”

Mike McCarthy

“Learning – I have now fine-tuned my existing skills”

Brian Peterson
Moreton Bay Regional Council

“Just wanted to say thank you so much for offering such a great course, I have really enjoyed studying my Certificate IV in Home Energy Efficiency and Sustainability with Transformed”.

Melanie
Cert IV in HEES student, July 2021

“I am very satisfy with the study”

Eric Lam

“Working at my own pace online and the response time to emails and responses were always great”

Ekaterina Sidorova
Lend Lease

“Easy to deal with”

Laura Lace

“Ease of delivery, completing from work”

Simone
Qld Health

“Always good and prompt feedback from Michael”

John Logan
Draft Comps Services

“The most practical and well organised course I’ve been involved with, perfect for anyone with a demanding full time career and family commitments. My facilitator was extremely helpful and being part of the construction industry applied a very focused approach to the course content which assisted me in completing my studies, Would strongly and have already recommended Transformed to those looking to complete their Cert IV and Diploma in Building and Construction. Thanks for all your efforts and support.”

Aleks Petrovic
Cert IV and Diploma in Building and Construction Student

“Phenomenal course to understand contract management in the best way possible. I am working as a Procurement Manager and never understood contract part completely but this course helped me to understand key points of contract management. Thanks to author for creating this wonderful course. ”

Nitin
Student - Introduction to Contract Management - August 2021

“I want to thank you for providing that encouragement and feed back at appropriate times. You make me and I’m sure all students, feel special and like we are getting personal assistance, which I have received. I don’t know how you manage all that you do but you do it well. Thank you”

Darrell
Cert IV in NatHERS Assessment student

“My assessor was absolutely fantastic and I couldn’t have achieved this without her encouragement and guidance’.

Simone
Cert IV in Procurement & Contracting - March 2022

“I also want to take the opportunity to thank you for all your help during my studies. I think your training company is very professional and I would endorse you and Transformed to anyone looking to study distance learning”

Doug Madarovski

“…I originally enrolled in Transformed’s Diploma of Project Management on the basis of their flexibility. ..As I subsequently discovered, Transformed’s approach extends even further to include ‘one on one’ coaching sessions… and adjusting the training to fit in with the client..”

Michael Irwin
Austrade

“Thanks for your support over the years and I look forward to doing more courses at Transformed in the future”.

Gerard
Cert IV in HEES - March 2022

“I found the course easy to follow and navigate through. I would recommend this course to others”

Ekan
August 2018

“Don has been a terrific teacher and very prompt with feedback throughout the whole diploma, which has been great!”

Anna
Diploma of PM

“All round I’ve been really impressed with how professional everyone at Transformed has been”

Anna
Diploma of PM

“I think everything worked very smoothly”

Susan Mariott
Quality Home Design and Drafting Service

“The self-paced learning it allowed me to work whilst studying”

Haylea Edwards
Efficient Living

“The course is really well organised, your videos and zoom meetings were extremely helpful, the platform functions perfectly, your response time to queries and questions is always prompt and overall it is just been a wonderful experience”

Melanie
Cert IV in HEES student, July 2021.

“I’m extremely impressed by The Cert IV in HEES delivered by Transformed. It is a fantastic, relevant, and interesting course with great content. The study materials and assistance have been exceptional. Thanks again to Transformed for their support”.

Matt Wade
Cert IV in HEES Student – April 2022.

Completing my CPP41119Certificate Home Energy Efficiency & Sustainability course has been a significant step in my professional journey.
Thank you for your support and guidance and every single subject in this course you have taught me

Amir
Cert IV HEES student - April 2024

“I am so appreciative of you and Transformed for your flexibility and support- THANK YOU”

Louise Anderson
Cert IV in P & C student - May 2020

“Just wanted to say thanks for putting up with me and getting me over the line!! Which I know was a bit difficult with no background in the industry!! Thanks very much and I look forward to starting my business and conquering the world as an Energy Rater!”

Laura Lace

“The excellent and prompt communication from my assessor”

Cert IV in NatHERS Assessment student
Archives