NatHERS Blog

NatHERS Blog

Michael Young - Thursday, February 22, 2018

When I started Transformed over 12 years ago, like most small businesses there were no staff. It was just me. I did the work, generated new work, paid the invoices, updated the website and spoke to potential clients. I worked in a spare room at home, like many start-up businesses. Even the likes of Microsoft or Apple all started the same way, working at their dining room table or in the garage. To this day, some 12 plus years later, I still work in my home office: a dedicated space jus read more.......

Michael Young - Thursday, February 15, 2018

One of the biggest pricing failures I come across every day is where assessors charge by the hour or the day. This is a recipe for disaster, as the only way the client can compare you to someone else, which they will do, is to look at who charges the cheaper rate. Given that the rate is the point of focus for the client, you as the assessor don’t get to demonstrate what you do, the value you provide or how your offering is superior to that provided by another assessor. Why is charging by t read more.......

Michael Young - Thursday, February 08, 2018

What business are you in? In last week’s blog post I made a comment about each of us being in the business of solving your customer’s problems. I’m sorry, but it may come as a bit of a surprise that your customers are not that interested in your products or services or what you actually do. They are in fact coming to you solve a problem they have. If they could take a pill or push a button and magically make the problem go away, they probably would. If there was a robot tha read more.......


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Our Clients
Transformed works across a broad range of industries in both government and private sectors.
Federal Government
  • Attorney General’s Department
  • Australian Federal Police
  • Australian Trade Commission
  • Australian War Memorial
  • Biosecurity Australia 
  • Centrelink
State Government
  • Building Services Authority (QLD)
  • Public Works (QLD) 
  • Department of Treasury (ACT) 
  • Disabilities Services Commission (WA) 
  • Darwin Ports Corporation 
  • Department of Business and Employment (NT)
Selected Private Sector
  • AbiGroup
  • Access Economics
  • ATCO Structures
  • Australian Institute of Management
  • Australian Institute of Project Management
  • Australia Post